THE HELP DESK
Less searching.
More sorted.
Your downloads, your account, your next step. Find the useful stuff right here.
Find your files.
Your eligible guides, workbooks, cards, and artwork live in My Space.
Open your library ↗Get back in.
Sign in, recover your password, or manage eligible subscription billing.
Go to My Space ↗Know the details.
Read package inclusions, scheduling information, and purchase terms.
Read purchase terms ↗QUICK ANSWERS
A little clarity
goes a long way.
Start here for the most common account and order questions.
Where are my downloads?
Sign in to My Space with the account used at checkout. Paid downloads appear after payment is verified. The all-in package unlocks eight customer files, including printable cards and digital sticker artwork.
Open My Space →My download link expired
Return to My Space and select the download again. Links are short-lived for privacy; your eligible purchase remains available.
I cannot sign in
Check the email address used for your account. Use Forgot password on the account page. If a confirmation message was requested, check your spam folder.
My payment is processing
Access is granted only after verified successful payment. A pending bank payment can take longer. Do not purchase twice to force access.
How does monthly coaching continuation work?
The included month does not enroll you automatically. Eligible all-in customers can opt into $2,747 monthly private coaching afterward. Group renewal is separate.
Where is my physical shipment?
The all-in edition includes digital files only. No physical shipment is created. Physical card and sticker ordering is unavailable until fulfillment is connected.
How do I manage billing?
Use Manage billing in My Space for eligible paid subscriptions. Cancellation affects future renewal; it does not undo already delivered services.
How do I book coaching?
Your package includes one 60-minute Private Reset, four 60-minute private calls, and weekly 60-minute group calls for the included month. Booking availability and the meeting platform must be confirmed before checkout opens.